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PAW DESIGN
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Statute

STATUTE  

I. GENERAL PROVISIONS  

1. The Regulations define the terms and conditions for the provision of services electronically, including the use of the Store, as well as the rights, obligations, and liability of the Seller and the Customer. The Regulations also contain information that the Seller is obligated to provide to the Consumer in accordance with applicable regulations, including the Act of 30 May 2014 on Consumer Rights (Journal of Laws 2017, item 683 , as amended).  

2. Each Customer should read the Regulations.  

3. The Regulations are available on the Store's website.  

II. DEFINITIONS  

  • Whenever the Regulations refer to:  

  • Regulations: Regulations of the Online Store;  

  • Seller: Furora Katarzyna Rajchel Joanna Şahin s . c . address ul. Mechaników 5 / 92 , 05-800 Pruszków , NIP 5342697509 , REGON 542208318 ;  

  • Customer: a natural person who is at least 18 years of age and has full legal capacity, a legal person, or an organizational unit without legal personality but capable of acquiring rights and incurring obligations in its own name, who enters into a legal relationship with the Seller within the scope of the Store's operations. A Customer is also a Consumer unless there are separate provisions regarding Consumers in a given matter;  

  • Consumer: A Customer who is a natural person who concludes a legal transaction (purchase) with the Seller, not directly related to his or her business or professional activity;  

  • Electronic Service – a service within the meaning of the Act of 18 July 2002 on the provision of services by electronic means (Journal of Laws of 2017, item 1219 , as amended), provided electronically by the Seller to the Customer via the Website;  

  • Shop or Online Shop, or Website: Electronic service, Online Shop, run by the Seller at the internet address https://pawdesign.pl , under which the Customer concludes a distance sales contract, the parties are informed about the sale via automatically generated e-mail, and the performance of the contract (in particular the delivery of the Goods) takes place offline ;  

  • Account – Electronic Service, marked with an individual name (login) and password provided by the Customer, a set of resources in the Seller’s IT system, in which data provided by the Customer and information about activities within the Store are collected;  

  • Goods or Product – goods sold in the Store, included in the Seller’s offer;  

  • Proof of purchase - this should be understood as confirmation of the conclusion of the Agreement between the Seller and the Customer, e.g. in the form of a bill, invoice or confirmation of payment.  

  • Agreement – ​​this shall be understood as an Agreement for the sale of Goods offered by the Seller, concluded without the simultaneous presence of the Parties using a telecommunications network;  

  • Delivery - this should be understood as the type of transport service together with the identification of the carrier (courier company) and its cost.  

  • Delivery costs - this shall be understood as the fees for delivery of the Goods to the Customer specified on the website of each product offered by the Seller.  

  • Form – a script constituting a means of electronic communication, enabling the placement of an Order in the Store or the performance of other activities in the Store;  

  • Order – an order to purchase Goods placed by the Customer via technical means of communication;  

  • Newsletter – Electronic Service, an electronic distribution service provided by the Seller via electronic mail (e-mail), which enables all Customers who use it to automatically receive periodic messages (newsletters) from the Seller containing information about the Website, including new products or promotions in the Store.  

  • Force majeure – constitutes a sudden, unpredictable event independent of the will of the parties, preventing the performance of the contract in whole or in part at all or for a certain period, which could not be prevented or counteracted with due diligence (e.g. war, strikes, layoffs, shortages of raw materials or energy supplies, disruptions in the operation of factories, road blockades, extraordinary natural phenomena, epidemics, states of emergency).  

  • Basket value - the value of the products in the basket without additional costs, such as delivery costs, packaging costs, etc.  

  • Progressive discount - a discount that changes its amount depending on the value of the basket.  

  • A fixed-amount discount is a discount converted to a percentage and rounded to two decimal places, required by accounting. For example, if there are two products in your cart with a total value of PLN 100.01, and you want the discount to be PLN 100, you won't know the individual cost of each product. Therefore, the discount amount may differ slightly from the example.  

  • Discount - A reduction in the price of products in line with the current campaign on the website. The discount does not apply to gift cards or sale items.  

III. BASIC AND TECHNICAL INFORMATION  

1. Seller's contact details for the Customer:  

Paw Design - premium accessories store for dogs and cats  

Mechanics Street 5/92 , 05-800 Pruszków  

kontakt@pawdesign.pl

phone number 606265016, 788459978

2. The Seller offers the following types of Electronic Services:  

  • Internet shop  

  • Newsletter  

  • Account  

3. The Seller provides Electronic Services in accordance with the Regulations.  

4. The technical condition for using the Store is that the Customer has a computer or other devices enabling browsing the Internet, appropriate software (including a web browser), Internet access and a current and active e-mail account.  

5. The Customer is prohibited from providing illegal content.  

6. Using the Store may involve threats typical of using the Internet, such as spam, viruses, and hacker attacks . The Seller takes steps to counteract these threats. The Seller points out that the public nature of the Internet and the use of services provided electronically may involve the risk of unauthorized access or modification of Customer data. Therefore, Customers should use appropriate technical measures to minimize the aforementioned threats, including antivirus software and identity protection programs.  

7. The contract for the provision of free Electronic Services is concluded via the Online Store . The Customer may terminate the use of free Electronic Services at any time by leaving the Store or by deleting the Customer's account. In such case In this case, the contract for the provision of free Electronic Services is terminated automatically without the need for additional declarations by the parties.  

8. The Seller may – apart from other cases arising from legal provisions – process the following personal data of the Customer necessary to establish, shape the content, amend or terminate the contract:  

  • Customer's surname and names;  

  • permanent residential address;  

  • correspondence address, if different from the residential address;  

  • Customer's e-mail addresses;  

  • phone number;  

  • company name and tax identification number  

9. The Seller may process, with the Customer's consent and for the purposes of advertising, market research and customer behavior and preferences, with the results of such research intended to improve the quality of services provided by the Seller, other data relating to the Customer that are not necessary to provide the service electronically.  

IV. PERSONAL DATA  

1. The Seller processes personal data provided by Customers in accordance with applicable law, including Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation) (OJ L 119, 4.5.2016, hereinafter referred to as the "Regulation").  

2. The Seller's task is to ensure that the data is:  

  • processed lawfully, fairly and transparently for customers and other data subjects;  

  • collected for specific, explicit and legitimate purposes and not further processed in a way that is incompatible with those purposes;  

  • adequate, relevant and limited to what is necessary in relation to the purposes for which they are processed;  

  • correct and updated as necessary;  

  • kept in a form which permits identification of the data subject for no longer than is necessary for the purposes for which the data are processed;  

  • processed in a way that ensures appropriate security of personal data, including protection against unauthorised or unlawful processing and accidental loss, destruction or damage, using appropriate technical or organisational measures,  

3. The Seller applies appropriate technical and organizational measures to ensure the protection of processed personal data appropriate to the nature, scope, context and purposes of processing and the risk of violation of the rights or freedoms of natural persons;  

4. The Seller provides access to personal data and the exercise of other rights to Customers and other data subjects in accordance with applicable legal provisions.  

5. The basis for the processing of personal data is the consent of the Customers or the occurrence of another condition authorizing the processing of personal data in accordance with the Regulation.  

6. The Seller guarantees the implementation of the rights of persons whose personal data are processed in accordance with the principles arising from the relevant provisions, including the right to:  

  • the right to withdraw consent to the processing of personal data;  

  • the right to information regarding their personal data;  

  • the right to control data processing, including supplementing, updating, correcting and deleting data;  

  • the right to object to processing or to restrict processing;  

  • the right to complain to the supervisory authority and use other legal means to protect your rights.  

7. A person having access to personal data processes it only on the basis of the Seller's authorization or a personal data processing agreement and only on the Seller's instructions.  

8. The Seller guarantees that it does not disclose personal data to entities other than those authorized under applicable law, unless required by European Union law or Polish law.  

9. In connection with its business activities, the Seller uses the services of other entities, including for the performance of contracts. Personal data may be transferred:  

  • hosting company,  

  • suppliers of software for operating the Store,  

  • internet service providers,  

  • companies providing courier or postal services,  

  • electronic payment platform providers,  

  • invoicing software providers,  

  • entities providing accounting or legal services.  

  • Detailed solutions for the protection of personal data related to placing an order, but also to the use of the store before and after placing an order, are included in the privacy policy.  

V. ADDITIONAL INFORMATION  

Account.  

1. Account registration on the Store's website is free and requires the following steps: The Customer must complete the registration form, providing specific information and submitting declarations regarding acceptance of the Terms and Conditions, processing of personal data, and providing commercial information. A link enabling Account verification will be sent to the Customer's email address provided during the Account registration process. Logging in to the Account involves entering the login and password set by the Customer. The password is confidential and should not be shared with anyone.  

2. The Account allows the Customer to enter or modify data, place or check Orders and view Order history.  

3. The Electronic Account Service is provided free of charge for an indefinite period.  

4. The Customer may at any time resign from the Account in the Store by sending an appropriate request to the Seller electronically to the e-mail address: pawdesign.sklep@gmail.com or in writing to the Seller's address: Mechaników 5/92 , 05-800 Pruszków  

Newsletter  

1. The Newsletter service is intended to provide the Customer with the requested information.  

2. Using the Newsletter does not require the Customer to register an Account, but requires providing an e-mail address and making declarations regarding the acceptance of the Regulations, the processing of personal data, and the provision of commercial information.  

3. A link confirming the Newsletter subscription will be sent to the Customer's e-mail address.  

4. The Electronic Newsletter Service is provided free of charge for an indefinite period.  

5. The Customer may unsubscribe from the Newsletter at any time by sending an appropriate request to the Seller electronically to the e-mail address: kontakt@pawdesign.pl or in writing to the Seller's address: Mechaników 5/92, 05-800 Pruszków or using the link at the bottom of the newsletter .  

VI. SALES  

Goods  

1. All Products offered in the Store are new and free from defects. A detailed description of the Products can be found on the Store's website.  

2. Goods may be subject to a warranty or after-sales service. Detailed information on this can be found in the following sections of these Terms and Conditions.  

Orders and their fulfillment  

1. The order can be placed via the Form available in the Store.  

2. Orders can be placed after registering an Account in the Store or without registering an Account in the Store (purchases without registration).  

3. The Customer is obliged to complete the Form, providing all data in accordance with the factual circumstances and specifying the chosen method of payment and delivery.  

4. The Customer provides data in the Form and makes declarations regarding the acceptance of the Regulations, the processing of personal data, and the provision of commercial information for the purpose of order fulfillment.  

5. Orders can be placed in the Store 24 hours a day, 7 days a week. Orders placed on Saturdays, Sundays, or public holidays will be processed the next business day.  

6. The Customer confirms the Order by selecting the button (field) marked "order with payment obligation." The Seller will send the Customer an Order confirmation to the email address provided by the Customer.  

7. The order processing time (i.e. until the day of shipment of the Goods) varies for different brands and is given next to the product, and is counted from the moment the payment is received .  

8. If the Customer requests documentation of the transaction in the form of a VAT invoice, the Customer must provide the necessary data, and the Customer's Tax Identification Number (NIP) must be provided for the invoice no later than when placing the Order. The Seller is not responsible for any incorrect or incomplete data, including the Tax Identification Number, provided by the Customer.  

9. If the order cannot be fulfilled, which may occur due to force majeure or other reasons, the Seller agrees to immediately notify the Customer via email or telephone. In such a case, the Consumer may withdraw from the contract, and the Seller will refund the amounts paid by the Consumer. In other cases, the contract will be postponed for the duration of the impediment.  

Gift cards

A gift card is an electronic voucher that can be used to pay for purchases at the pawdesign.pl online store. This card is the perfect gift, allowing the recipient to choose products according to their preferences. The gift card is available for purchase on the pawdesign.pl website. It does not require activation and can be used immediately after purchase.

Gift cards are available in the following values: PLN 50, PLN 100, PLN 200, and PLN 500. The card is valid for two years from the date of purchase. After this period, the card expires, and any unused funds are forfeited.

The gift card can be used to pay for any product available at pawdesign.pl. It can also be combined with other promotions and discounts.

Customers have the right to return gift cards within 14 days of purchase, provided they haven't used them. If there are any issues with the card (e.g., incorrect amount, difficulty using it), customers should contact pawdesign.pl customer service to file a complaint. Complaints will be processed within 14 business days.

The pawdesign.pl store reserves the right to change its gift card terms and conditions. Changes will be published on the store's website and will take effect upon publication. Customers are required to review these terms and conditions regularly.

Payments  

1. All prices of Goods listed in the Store are gross prices in Polish zloty (prices include VAT). The price of the Goods does not include the costs referred to in point 2 below. The price of the Goods given at the time the Customer places an Order is binding on both parties.  

2. Costs associated with the delivery of the Goods (e.g., transportation, delivery, postal services) and any other costs are borne by the Customer. The amount of these costs may depend on the Customer's choice of delivery method. Information about these costs is provided at the time of placing the Order.  

3. The customer can choose the payment method:  

  • payment via the PayPal sp. zoo payment system - payment before shipment of the Goods (prepayment). After placing the Order, the Customer should make the payment via the PayPal sp. z o . o . system. The Order will be fulfilled after the Customer's payment is credited to the PayPal sp. zoo payment system ;  

  • payment via BLIK;

  • payment via Klarna;

  • Payment by card is processed through Shopify Payments. Accepted payment cards:  

  • Visa  

  • Visa Electron  

  • MasterCard  

  • MasterCard Electronic  

  • American Express  

4. The Store issues a proof of purchase for each Product sold and delivers it to the Customer, provided that the provisions of generally applicable law require delivery.  

5. The Customer is obligated to pay within 7 days of concluding the sales contract, unless the chosen payment method requires a different deadline. If the Customer fails to pay within this deadline, then – in accordance with Article 491 § 1 of the Civil Code (Journal of Laws of 2017, item 459, as amended) – the Seller will set an additional payment deadline for the Customer, after which, if the Customer fails to perform, the Seller will be entitled to withdraw from the contract. If the Customer declares that they will not perform, the Seller may withdraw from the contract without setting an additional deadline, even before the specified performance deadline.  

6. The entity providing the electronic payment service is PayPal sp. zoo with its registered office in Warsaw at ul. Emilii Plater 53 , Supervision over the performance of activities in the field of payment services is exercised by the Polish Financial Supervision Authority.  

7. The entity providing the Shopify Payments electronic payment service is PayPal sp. zoo with its registered office in Warsaw at ul . Emilii Plater 53.  

Delivery  

1. The Product is sent to the address indicated by the Customer in the Form, unless the Parties agree otherwise.  

2. The Product is delivered via courier or postal service, at the Customer's discretion. Parcels sent via postal service should be delivered within 14 business days of the Goods' shipment date, while parcels sent via courier should be delivered within 3 business days of the Goods' shipment date.  

3. Personal collection of the Goods is not possible.  

4. Together with the Goods, the Seller shall deliver to the Customer all elements of its equipment as well as operating and maintenance manuals and other documents required by generally applicable law.  

5. The Seller indicates that:  

  • upon delivery of the Goods to the Customer or carrier, the benefits and burdens associated with the Goods and the risk of accidental loss or damage to the Goods are transferred to the Customer.  

  • When selling to a Consumer, the risk of accidental loss or damage to the Goods passes to the Consumer upon delivery of the Goods to the Consumer. Delivery of the Goods is deemed to be the entrustment of the Goods by the Seller to the carrier, provided that the Seller had no influence on the Consumer's choice of carrier.  

  • acceptance of the shipment of Goods by the Customer without reservations shall result in the expiration of claims for loss or damage in transit, unless:  

  • the damage was recorded in a protocol before acceptance of the shipment;  

  • such a declaration was omitted due to the carrier's fault;  

  • the loss or damage resulted from the intentional fault or gross negligence of the carrier;  

  • the authorized person found the damage that was not visible from the outside after accepting the shipment and, within 7 days, requested that its condition be determined and proved that the damage occurred in the time between accepting the shipment for transport and its release.  

6. If the Customer fails to collect the goods sent by the Store, the Customer will be obligated to cover the costs associated with redelivering the shipment. This procedure is consistent with the Regulation of the Minister of Infrastructure of January 9, 2004, which states in § 37 that a fee is charged for re-delivering a registered shipment or postal order to the sender (after all delivery attempts or delivery to the recipient have been exhausted). If the shipment is returned to the Store and contact with the Customer is impossible, the shipment will be stored for one month. After this period, the contents of the shipment become the property of the Store, and previously made payments are non-refundable.  

Additional information for the Consumer:

1. The Agreement is not concluded for an indefinite period and will not be subject to automatic extension.  

2. The minimum duration of the Consumer's obligations under the Agreement is the duration of the Agreement, i.e. payment and receipt of the Goods.  

3. The use of the Store by the Consumer is not connected with the obligation to pay a deposit or provide other financial guarantees.  

4. The Seller is not obliged to and does not apply the code of good practice referred to in Art. 2 item 5 of the Act of 23 August 2007 on counteracting unfair market practices (Journal of Laws of 2017, item 2070, as amended).   


VII. LIABILITY  

1. Liability under warranty is excluded in legal relations with Customers.  

2. The Seller is liable to the Consumer if the Goods have a physical or legal defect (warranty) under the terms specified in the provisions of the Civil Code (Journal of Laws 2017, item 459, as amended) and in the Act of 30 May 2014 on consumer rights (Journal of Laws 2017, item 683 , as amended), including the following principles: a physical defect consists in the non-conformity of the Goods with the contract. In particular, the Goods are non-conforming with the contract if:  

  • the goods do not have the properties that an item of this type should have due to the purpose specified in the contract or resulting from the circumstances or intended use;  

  • the goods do not have the properties of which the Seller assured the Consumer;  

  • the goods are not suitable for the purpose of which the Consumer informed the Seller when concluding the contract, and the Seller did not raise any objections to such intended use;  

  • the goods were delivered to the Consumer in an incomplete state.  

3. The Goods have a legal defect if the Goods are owned by a third party or if they are encumbered with the right of a third party, and if the restriction on the use or disposal of the Goods results from a decision or ruling of a competent authority; in the event of the sale of the right, the Seller is also responsible for the existence of the right;  

4. The Seller is liable under the warranty for physical defects that existed at the time the risk passed on to the Consumer or resulted from a cause inherent in the Goods at the same time.  

5. The Seller is released from liability under the warranty if the Consumer was aware of the defect at the time of concluding the contract;  

6. If a physical defect is discovered within one year from the date of delivery of the Goods, it is presumed that the defect or its cause existed at the time the risk passed to the Consumer;  

7. The Seller is liable under the warranty if a physical defect is discovered within two years from the date of delivery of the Goods to the consumer, and if the Goods purchased by the Consumer are used movable goods, the Seller is liable under the warranty if a physical defect is discovered within one year from the date of delivery of the Goods;  

8. The Consumer's rights under the warranty are:  

  • requesting a reduction in the price of the Goods or withdrawal from the contract, unless the Seller immediately and without excessive inconvenience to the Consumer replaces the defective item with a defect-free one or removes the defect;  

  • The Consumer may, instead of the Seller's proposed removal of the defect, request the replacement of the Goods with defect-free ones, or instead of replacing the Goods, request the removal of the defect, unless bringing the Goods into conformity with the contract in the manner chosen by the Consumer is impossible or would require excessive costs compared to the method proposed by the Seller. When assessing whether the costs are excessive, the value of the Goods free of defects, the type and significance of the identified defect, and the inconvenience to which the Consumer would be exposed under another method of satisfaction are also taken into account;  

9. A consumer who exercises warranty rights is obliged to deliver the defective item at the Seller's expense to the place specified in the contract, and if such place is not specified in the contract - to the place where the item was delivered to him.  

VIII. COMPLAINT HANDLING PROCEDURE  

1. Complaints should be submitted by the Customer to the Seller in writing to the following address: Mechaników 5/92, 05-800 Pruszków . The Customer may use the complaint form available in the Store, but this is not a condition for consideration of the complaint.  

2. If the shipment containing the Goods is found to be tampered with, missing, or damaged, the Customer should immediately (no later than 7 days from the date of receipt of the shipment) file a complaint with the Seller. This action will allow for the pursuit of claims against the carrier. This is not a condition for consideration of the Consumer's complaint.  

3. The complaint should include a detailed description of the problem and the Customer's request, and possibly photographic documentation.  

4. The Seller undertakes to consider Customer complaints within 14 days, and Consumer complaints within 14 days. If the Seller does not respond to the Consumer's complaint within 14 days, it is deemed to have deemed it justified.  

5. If the complaint is accepted, the Seller will take appropriate action.  

6. It is possible to use out-of-court methods of settling complaints and pursuing claims in legal relations with Consumers, including:  

  • the possibility of conducting arbitration proceedings before a common court or other bodies.  

IX. WARRANTY AND LIABILITY DISCLAIMERS  

  1. Products offered in the PAW DESIGN store are covered by a 30-day warranty, counted from the delivery of the product.
    The warranty covers only manufacturing defects occurring during the product production stage.  

  1. A manufacturing defect is understood as a defect affecting the proper functioning or durability of the product, such as a faulty snap hook, a damaged clasp, or a permanent weakening of the material that becomes apparent upon first use.

  1. If the warranty claim is accepted, the product will be repaired or replaced, and the Seller will cover the cost of reshipping. The Customer will be responsible for shipping the product to the Seller for warranty evaluation.  

  1. If the warranty claim is rejected, the Customer may decide to return the product at his/her own expense, collect it in person or dispose of it.  

  1. The guarantee and warranty do not cover:  

  1. changes in color and damage to fittings resulting from their natural properties (e.g. abrasion of paint, rusting, patina of brass),  

  1. abrasions of the Biothane tape caused by the dog pulling intensely,  

  1. natural wear and tear of product materials ,  

  1. fraying of the PPM rope, which does not affect its strength,  

  1. mechanical damage caused during use,  

  1. dirt and traces resulting from normal use,  

  1. using the product for purposes other than its intended purpose or selecting the wrong size of accessories for the weight and strength of the dog.  

  1. Information on the proper selection of dog accessories is included in each product description. The customer is responsible for reviewing this information and selecting the appropriate product.  

X. WITHDRAWAL FROM THE CONTRACT  

1. Withdrawal from the Agreement by the Seller or the Customer may take place in accordance with the principles specified in the provisions of the Civil Code (Journal of Laws 2017, item 459, as amended).  

2. The Consumer has the right to withdraw from the Agreement within 30 days from the date of receipt of the Goods.

3. Information on withdrawal from the Agreement by the Consumer is included in the instruction on the right of withdrawal, available on the Store's website.  

4. The right to withdraw from the Contract does not apply to the Consumer in relation to certain contracts, i.e.:  

  • provision of services, if the Seller has fully performed the service with the express consent of the Consumer, who was informed before the commencement of the service that after the Seller has performed the service, he will lose the right to withdraw from the Agreement;  

  • in which the price or remuneration depends on fluctuations in the financial market over which the Seller has no control and which may occur before the expiry of the deadline for withdrawal from the Agreement;  

  • in which the Goods are non-prefabricated items, manufactured according to the Consumer's specifications or personalized by the Consumer directly on the Seller's website (personalization concerns the color of fittings, length of the lanyard, harness, name tag holder, etc. , about which the Consumer is informed in advance on each product subpage) or intended to meet his/her individual needs;  

  • in which the Goods are items that spoil quickly or have a short shelf life;  

  • in which the Goods are items delivered in a sealed package which cannot be returned after opening the package for health protection or hygiene reasons if the package was opened after delivery;  

  • in which the Goods are things that after delivery, due to their nature, are inseparably connected with other things;  

  • in which the Goods are alcoholic beverages, the price of which was agreed upon at the conclusion of the Agreement, and the delivery of which can only take place after 30 days and the value of which depends on market fluctuations over which the Seller has no control;  

  • in which the Consumer has expressly requested that the Seller come to him for urgent repair or maintenance; if the Seller provides additional services other than those requested by the Consumer, or supplies items other than spare parts necessary for repair or maintenance, the Consumer has the right to withdraw from the Agreement in respect of additional services or items;  

  • where the Goods are audio or visual recordings or computer programs delivered in a sealed package, if the package was opened after delivery;  

  • delivery of newspapers, periodicals or magazines, with the exception of subscription agreements;  

  • concluded through public auction;  

  • provision of accommodation services other than for residential purposes, transport of goods, car rental, catering, services related to leisure, entertainment, sporting or cultural events, if the contract specifies the day or period of service provision;  

  • supply of digital content that is not recorded on a tangible medium, if the performance of the service has begun with the express consent of the Consumer before the expiry of the withdrawal period and after the Seller has informed the Consumer of the loss of the right to withdraw from the contract.  

5. The Seller will immediately, no later than 14 days from the date of receipt of the Consumer's declaration of withdrawal from the contract, refund all payments made by the Consumer, including the costs of delivery of the Goods. The Seller will refund the payments using the same payment method used by the Consumer, unless the Consumer has expressly agreed to a different refund method that does not incur any costs for the Consumer.  

6. If the Consumer has chosen a method of delivery other than the cheapest standard delivery method offered by the Seller, the Seller is not obliged to reimburse the Consumer for the additional costs incurred by him.  

7. The Consumer is obligated to return the Goods with all accessories, including packaging, if it constitutes a significant element of the Goods. The Seller may withhold reimbursement until the Goods are received or until proof of shipment is provided to the Seller, whichever occurs first.  

8. The Consumer shall bear only the direct costs of returning the Goods, unless the Seller has agreed to bear them or has failed to inform the Consumer of the need to bear these costs.  

9. The Consumer is liable for any reduction in the value of the Goods resulting from their use in a manner that goes beyond what is necessary to establish the nature, characteristics and functioning of the Goods.  

10. In the event of effective withdrawal from the Agreement, the Agreement is deemed not to have been concluded.  

11. In the event of withdrawal from a contract to which a gift was added, the Customer is obliged to return the gift as well.  

12. In the case of a partial refund, if after the return the quantity and/or value of the order does not meet the conditions for receiving a gift, the Customer is obliged to return the gift.  

13. In the case of a partial refund, if after the refund the quantity and/or value of the order does not meet the conditions for receiving a discount or corrections will be made according to the final order.  

XI. INTELLECTUAL PROPERTY  

1. The rights to the Website and the content contained therein belong to the Seller.  

2. The website address where the Store is available, as well as the content of the website https://pawdesign.pl are subject to copyright and are protected by copyright and intellectual property law.  

3. All logos, names, graphic designs, videos, texts, forms, scripts, source codes, slogans, trademarks, service marks, etc. are registered trademarks and belong to the Seller, manufacturer, or distributor of the Goods. Downloading, copying, modifying, reproducing, transmitting, or distributing any content from https://pawdesign.pl without the owner's consent is prohibited.  

4. By providing the Store with photos containing products purchased in the Online Store, the Customer declares that he or she has all copyrights to them and automatically consents to the publication of the photo on the Store's website and on the Store's profile on social media.  

XII. FINAL PROVISIONS  

1. In matters not regulated by the Regulations in legal relations with Customers or Consumers, the relevant provisions of generally applicable law shall apply.  

2. Any deviations from the Regulations must be made in writing under pain of nullity.  

3. The court having jurisdiction to resolve any dispute between the Seller and the Customer will be the court having jurisdiction over the Seller's registered office. The court having jurisdiction to resolve any dispute between the Seller and the Consumer will be the court having jurisdiction under general rules (the court having jurisdiction over the defendant's place of residence) or another court that is more convenient for the Consumer (pursuant to Articles 31-37 of the Code of Civil Procedure).  

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